To see an answer, simply select the questions below.
How do I place an order?
You can place your order online, or by phone with one of our sleep professionals..
What if I have questions about your products?
We're always happy to answer questions. Simply call us and talk to one of our sleep professionals.
How quickly will I receive my order?
Most orders ship in 3-5 business days. Then it takes 2-6 business days to arrive from there.
How will my order ship?
Mattresses, toppers, pillows and smaller items ship FedEx. Adjustable bases ship common carrier.
Are Christeli products made in the USA?
Yes, since 1931.
Where is Christeli located?
Christeli is located in Greenville, South Carolina.
What stores can I see Christeli mattresses?
Christeli products are currently available online only.
How can I track my order?
We will send you an email once your order ships with a tracking number. You can call our customer service team with that number to track your order or click on the "track my order" link at the top of our site.
What density foam do you make?
We make 5.3 lb and 8 lb Series 7™ memory foam material.
Does your "heavier" higher density foam last longer?
Higher density, heavier Visco-Elastic not only last a lot longer, it feels better and performs better.
Do you charge more money because you use higher density foam compared to other companies?
We make our products, and are able to give you more and charge you less than our competitors.
