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Warranty Claim

Please submit all Warranty Claim information below. Should you need further assistance, please reach out to us at help@christeli.com or call us at 888.970.3563. For further information on our Warranty, please see our Warranty Terms and Conditions.






*Required Fields

By typing your name and submitting this warranty claim you understand and agree:

1) to our Warranty Terms and Conditions,

2) to provide further information or make the mattress available for physical inspection upon request,

3) that the Christeli Limited Warranty does not cover changes to your mattress that are the result of normal wear and use such as normal increase in softness to the foam,

4) that the warranty does not cover changes caused by circumstances or uses that go beyond the intended use of the mattress, use of an incompatible foundation or insufficient support, or other conditions resulting from misuse, abuse or neglect such as burns, liquid damages, and cuts/tears. Failure to provide all required information timely and accurately may void this warranty. In case of a valid claim, we will replace or repair the defective mattress or the defective component(s) of the mattress; however, you will be responsible for any shipping costs.



REFRESHING REPLACEMENT TOPPER

Our unique two piece design allows you to replace your topper for a fraction of the cost of a new mattress. Find your model below and feel refreshed and sleep well.

The Mattress Size Guide: Dimensions & Measurements

The Mattress Size Guide: Dimensions & Measurements

Are you looking for a new memory foam mattress but overwhelmed with all of the different sizes? It’s normal to worry about buying the right bed size. After all, larger beds...
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Circadian Rhythms Keep Us On Beat

Circadian Rhythms Keep Us On Beat

Every body comes with its very own metronome to help us keep time, called circadian rhythm. Signals are sent from the brain to the body indicating when during a 24-hour period we should be awake, and when we should be asleep...
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3 Easy Ways to Sleep Better and Wake Up Feeling Refreshed

3 Easy Ways to Sleep Better and Wake Up Feeling Refreshed

Can’t sleep? Don’t worry – it happens to all of us. Instead of counting sheep, check out these simple tricks to falling asleep quickly. Number three might surprise you!
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