Super disappointed in the fact your
upholstered queen platform frame does not fit with the adjustable bed. Can't use the drawers at all because of the undercarriage arrangement. I thought everything was compatible. I would return if it were not for the hassle of labor intensive dismantling and repackaging.

Very good!

This is by far the best mattress I have ever owned. It is soft on top, but still supports your body throughout the night. My husband and I bought this bed twice this year. Once to replace our old mattress and to furnish a guest room.

Astoria 11.5" Medium Firm

First time buying a memory foam and I have to say I was highly impressed! The quality and the feel is amazing. I sleep so much better then I ever did . I would highly recommend!

I love how it’s 2 pieces and I can adjust the firmness. The top is tempur pedic and has helped stop the soreness in my shoulders from a normal bed. Amazingly comfortable

This mattress is absolutely terrible. From the start we had issies with quality control. I habe had it since 2016 and we have been sleepong terri ly for uears now. I contacted customer service as the mattress has a "lifetime warranty " but the requirements to trigger the warranty are insane. I was induced by this company into purchasing their matteress with false promises of an incredible warranty and its not the case. Do not purchase feom Chistelli.
1. One full view picture of your mattress with all the linens removed.

2. One picture with a lightweight flat object across the visible indentations (long enough to rest on the highest points of your bed leaving a gap over the depression), with a ruler resting in the indentation to see the measurement of body impression formed. Do not rest ruler inside of sewn down buttons, please use the top/flat part of the mattress to measure depressions. Please do not set anything heavy on the bed to show the depression. (Shower curtain rods or broom sticks work best!)

3. One full view picture of the base portion of the mattress with the comfort top removed. Measure any depressions in the same manner if this section of the bed is damaged.

4. One full view picture of the box spring, with the mattress removed or similar support structure such as slatted base/platform etc to make sure issues aren't arising from poor support.

5. One full view picture of the bed frame, with the box spring and mattress removed, as above, if there is additional support below #4 please also attach a photo of this to make sure issues aren't arising from lack of proper support.

I did not order anything 14 days ago!

This is the best mattress, delivery & set very easy. 3yrs Strong.
I will make my next purchase Christeli

I have not purchase a mattress from your company for several years. So please let me know where it was shipped and who paid for it.

I should not be receiving this request...

I purchased a mattress from your several years ago - NOTHING recently. Please let me know what is going on - what credit card was used.

This is the fifth mattress that I have purchased from you. Obviously, I love sleeping on your mattresses.

Nice

Love this mattress and after 8 years it's still amazing!