All Christeli Mattresses come with a 100-night home sleep trial to see if your new mattress is a good fit. We ask that you give yourself time to adjust to the new mattress (for most people that generally takes 3-4 weeks). 

For our one piece mattresses, we will replace the whole mattress. For our two-piece mattresses we will replace the top piece. If it's too firm, or too soft, you can exchange it for a top piece of a different firmness. If your new selection costs more than what you originally paid, you simply pay the difference. If it costs less, Christeli will credit the difference. We cover the shipping costs. This is a one-time exchange and exchanges must be for the same size.

Since every Christeli mattress is made to order, it can take up to 4-5 working days to ship out from our workshop. Transit times vary depending on where you live, but you can expect to receive your order about 7-10 business days after it’s been placed.

Every Christeli mattress is crafted by hand in Greenville, South Carolina.

Christeli offers free shipping for all products purchased on our site and shipped within the contiguous 48 states. Christeli ships all of our products using FedEx Home Delivery services. FedEx Home Delivery delivers 7 days a week and does not require a signature at delivery.

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