When I first received the Stockholm "Simply Firm" it did not match the firmness of the same model I had ordered several years ago. Nancy S. then replaced the bed with a custom bed to match the previous specs.
Fantastic customer service!
Purchased a queen size Briella back in 2014 and LOVED IT! In 2021 we moved up to another name brand king size soft pillow top mattress. Worst two years of sleep I have ever had, thought it would conform and it did not. Purchased a Briella King Size and have loved it. My back pain, shoulder pain, and sleepless nights are over. Sleeping like I did from 2014 to 2021, I never should have strayed away from CHRISTELI. I have learned my less and will stay a loyal member of the CHRISTELI Family.
Love the adjustable bed! Big differences in lower back pain and ability to breathe easier with head raised. Just wish their was a lumbar feature.
I was given a Christeli mattress a few years ago and have loved it. Because of back pain and the need to sleep with my upper body raises, I decided to purchase a split king mattress and adjustable frame from Christeli. My back and hip pain is gone and I can breathe better with my body raised. I would highly recommend Christeli for any sleeping needs!
Nancy S in customer service was super helpful expediting my our order. It arrived in record time even after being delayed a day by shipper. The Briella mattress is very comfortable. This is our 4th happy mattress purchase from Christeli. Thanks Nancy
Purchased a Daniella topper to replace the topper on our 6 1/2 year old Christelli Madeline 12.5” mattress and topper.. As promised, it is like a brand new bed at a substantial discount and is more comfortable for our older, sometimes aching backs which calls for a firmer surface for a better night’s sleep. Thank-you Christelli for your guidance in selecting this topper.
We slept on this for the first time at a friends, this is now our second king we have bought for ourselves. It is incredible comfortable mattress especially for the price should cost more but glad it doesn’t.
Just got the mattress last week, my girlfriend and I LOVE IT! So much better then all the other ones we’ve had, it’s like sleeping on a cloud!
My favorite mattress over all of the memory foam type mattresses I have ever purchased. Over the years, I’ve purchased online 8 highly rated and not cheap memory foam mattresses including popular top rated expemsive ones sold in retail stores. For me, the perfect mattress for me is the Lux Estate. I love it. Not too firm and not too soft. Thank You!!!
I have replaced my upper two sections of the Palais Grand and wanted to share my thoughts. This has taken it back to its original firmness from 10-11 years ago. I Thank Cristeli for working with me in regards to this matter. It has taken 3 nights to adjust, but oh my it is wonderful again and my spine is so thankful. I am expecting over the next 7-10 days I will fully be adjusted to the new firmness that once was the great mattress quality I purchased back in 2013.
Thanks Tom B
I’m still so happy with my amazing Christeli Briella mattress and it’s been over 4 years! I just love that they’re a small business who hand makes their mattresses. That was a big factor in my original reason for purchasing with them vs other mattress companies aside from their awesome quality reviews.
Every time I lay on my mattress I’m impressed with its comfort. It’s so cushy and comfy like a giant cloud pillow that comforts my body. It’s the perfect firmness and softness combination for my liking. I will say my boyfriend and I together can tend to sink in the center of the mattress if we migrate to the center in our sleep so that’s the only con for this plushy mattress. But no sinking if our body weight isn’t combined in the center. For reference we’re both pretty fit, and workout nonstop, he’s 190-195 lbs & I’m 160 lbs. Solo sleeping there’s no sinking in the center. I think the next mattress I’ll have to purchase the medium soft to alleviate the extra pillowy sinking effect. But I’m definitely sticking with Christeli for sure!
I love my new mattress! The mattress stays cool and unbelievably comfortable. Christeli is a phenomenal brand, I've recommended to multiple friends and will be a purchaser for life.
I needed a new mattress and was going to settle for a cheap one from Costco. Luckily I did some research and discovered Christeli. The mattress is exactly as firm as I’d like while also being soft and comfy. Plus I feel good supporting a made in USA company. Thank you.
We loved our Briella so much that we refurbished it with a new topper for our guest room and got a new Briella set for our bedroom!! It’s plush but not too soft. It conforms to your individual body. It’s clearly our favorite mattress and topper!! We also like supporting small businesses.
Well i have to say christelli lives up to what they say. I bought a queen charelston mattress ruffly 10 years ago and i can tell you that this mattress is honestly as good as the day i got it. I do not work for this company nor am i being told to write a review i just am looking to buy a mattress for my son so i came back to there site and i remember when i bought this bed that its alot to find a great mattress and most reviews are mostly wrote right after purchace. So in the hopes this helps someone i can tell you for real this is such a comfortable mattress and it will last you like brand new for atleast 10 years. I weigh 240 pounds and been sleeping on it everyday fot the past 10 years straight and its as good as the day i got it. Actually come to think about it this may be the best purchace i have ever made. Seriously i cant think of another better. Like i said i hope this helps some one...good luck.
Loved my 2015 purchase of the Versailles mattress. When support was diminished by 2023, I submitted a warranty claim. Replacement shipped quickly, but I'm disappointed there were no straps attached as before (they were a big help in rotating the mattress), and the pillow top seems less dense, thus the four-star rating. Still, I'm getting the good support I need - best mattress I've ever owned!
We have been using this mattress for over 5 years and it has spoilt us for any other mattress
First off, I have to say I think this bed is fantastic. We paid $3,000 two years ago for a hybrid mattress and it was not this comfortable. However, it is not 'soft' in the traditional sense. Best way I can describe it: the foam is very dense (high quality) which means that if you press your hand into it or climb across the bed on your knees its quite firm. But when you lay down into it, its like sinking into a marshmallow. If you're a heavy individual, even if you prefer super soft mattresses, I'd recommend going to a medium soft or a medium, otherwise you WILL sink in, and it can be overwhelming if you're not used to the mattress enveloping you. I weigh ~240 pounds, but my wife, ~140 pounds, doesn't get this feeling. I used to be a stomach sleeper but our hybrid mattress made this extremely uncomfortable as it had very little give below the pillow top. The softness of this mattress lets me sleep on my beer belly once again and I love it.
Delivery took about 5 days from the time I placed my order. It came in two boxes. We opened them around 5pm and slept on them at 9pm. They were obviously not fully inflated, which took about 3 days, but we had no issues sleeping on it the first night, it was just a little hard. After day 3 it reached its full 'softness' when sleeping. There was off-gassing however it was almost non-existant. The smell itself had a very mild odor and wasn't offensive at all. If you weren't expecting a smell, you'd have no idea one existed. We left the bedroom door open and had no issues sleeping. The smell was entirely gone within 36 hours.
The first night I slept on this bed, I woke up around 3am and thought to myself "Wow. This mattress is so comfortable, how did they do it. I will never buy another brand again" and then passed right back out. No back pain for the first time in 2 years when I woke up. This is our second Christeli mattress in 10 years, and I wish I had of bought another two years ago instead of wasting 3x as much on a national brand mattress. Highly recommend, especially for the price.
I replaced an old bed frame and mattress with the new Christeli ones and I am very happy. There was no having to get used to it. Perfect.
The bed frame goes well with the new mattress and was easy to put together.
This is my second Versailles 10" Firm mattress. It's Awesome! Would definitely recommend.